Dialer Review

Ok some of you have been asking me about the dialer I demo'd I did not get a chance to use it nearly as much as I hope for a couple of reasons. We had a problem setting up my form but we got that straighten out and the time that I put on in seem to be valuable. What I want to let you know is that it is a web based dialer with a crm. You customize any way you want and once you have it set up correctly it runs smooth. That being said I used it only for 3 to 4 hours and didn't find any problems with other then things I did not the dialer there is definately a learning curve. The dialer can go up to 4 lines at once. I was using 3 to 1 much like other dialers but I noticed that I was not dispositioning the calls fast enough so at the beginning I would get dropped calls but quickly fixed that by pausing the dialer. The dialer as a couple of neat features it records all calls so you can go back and see how you did. I would definately recommend this dialer to people the cost will run you $200 a month for analog and $ 180 a month for voip.